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“Anja has taught me how to truly care for the customer’s needs. To treat every inquiry with importance, love and understanding.

Making others feel seen and heard is a great skill to have, and I am developing this each day thanks to my time with Anja. I believe this is rare in customer service and what makes Anja the best in her field!

During our training Anja never made me feel silly – only understood. The distance training was never a problem and her patience, communication and organisation skills are to thank for this.

Time management, structure and systems have been an issue for me in the past, and I’m so grateful that I have been able to learn from Anja, who I believe to be an outstanding Online Business Manager, which is what I aim to be.”

Ashlee Cummins www.ashleemarian.com